Privacy Policy

Last updated: June 19, 2026

1. Introduction

Cosmoner ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, and password when you create an account.
  • Billing Information: Payment details processed securely through our payment provider (Stripe). We do not store your full credit card number.
  • Communication Data: Messages you send through our contact form or support channels.
  • Project Data: Information related to the projects and services you create and manage through our platform.

Information Collected Automatically

  • Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
  • Usage Data: How you interact with our services, including features used and actions taken.
  • Cookies: We use cookies and similar tracking technologies. See our Cookie Policy for details.

3. How We Use Your Information

We use your personal information to:

  • Provide, operate, and maintain our services
  • Process transactions and manage your account
  • Communicate with you about updates, security alerts, and support
  • Improve and personalize our services
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party companies that help us operate our services (e.g., payment processing, hosting, analytics).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain data as required by law or for legitimate business purposes.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. International Transfers

Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: